Instabase AI Hub

Discover how you can solve problems when AI helps you understand complex documents.

Instabase AI Hub brings you the power of large language models so that you can understand and get information from any kind of document: from PDFs and Excel files, to legal and government forms, to images of handwritten documents.

Get quick answers to your questions about any document with Converse, or create your own custom apps for processing documents with Build. AI Hub also features prebuilt apps that gather information from common documents such as driver licenses, pay statements, and passports.

Getting started

To get started using AI Hub, you can create your own community account or join a commercial organization.

Create a community account

Although you can try out some AI Hub functions without creating a community account, creating an account lets you try out more apps and features and save the apps you build for later use.

To create your own community account, register for AI Hub with a personal email address. When you register with an email address rather than using Sign in with Google, you must set up multifactor authentication using either SMS or an authenticator app of your choice.

Note

If you create your own community account, then later receive an invitation to join a commercial organization, the email address to which your organization invitation is sent must be unique. When creating an account without an organization invitation, use an email address other than your primary work email.

Registered accounts get 500 free consumption units to try out AI Hub’s capabilities. Familiarize yourself with consumption unit usage rates before getting started. Usage rate information is available in the AI Hub unit pricing policy. When you run out of units, you can add more units to your account at any time from your billing settings.

Join a commercial organization

Joining a commercial organization gives you access to your organization’s AI Hub Commercial subscription. As an organization member you get:

  • A personal workspace within your organization.

  • Access to full AI Hub functionality, including features available exclusively with an AI Hub Commercial subscription.

  • Organization-managed billing, with consumption units shared between all members of your organization.

Joining an organization starts with receiving an invitation email. Invitations are sent by your organization admin, but arrive from the email address no-reply@instabase.com. When you accept the invitation, complete the sign-up process using the email address to which your invitation was sent. If your work email is a Google account, you can sign up using Sign in with Google. When you register with an email address rather than using Sign in with Google, you must set up multifactor authentication using either SMS or an authenticator app of your choice.

Tip

While consumption units are shared across the organization, your organization admin can see usage details for each member. Familiarize yourself with consumption unit usage rates before getting started. Usage rate information is available in the AI Hub unit pricing policy.

Limitations

AI Hub usage is subject to certain limits.

  • Instabase drive storage includes up to one terabyte of storage for AI Hub projects and documents.

  • Upload files of up to 50 MB or 800 pages each.

  • Upload up to 100 MB per upload batch.

  • Process up to 100 files in a Converse conversation.

  • Process up to 50 files in a Build project.

  • AI Hub is supported on the most recent two versions of Chrome, Edge, Firefox, Opera, and Safari.